Cuebase
Every customer’s voice. One place to act on it.
Cuebase asks every customer for feedback, invites them all to review you on Google, lets anyone with a problem reach you privately first, and turns the best words into testimonials on your site.
Helping growing businesses
turn feedback into proof
WojakStudioPro
See your testimonials in every layout
A real Cuebase widget, filled with sample testimonials and added to this page with one snippet. Pick a layout and watch them change shape. Open it as a full page
Cards of different heights packed into a wall.
Demo content. These are sample testimonials, so you can see how each layout looks. Read what real customers say
Your Google reviews on your website, on autopilot
Connect your Google business once. Cuebase brings in new reviews on its own and shows them on your site. Only here for that? Use Cuebase just for Google reviews — nothing else to set up.
- 1Find your businessSearch for it the way you would on Google Maps and pick it from the list.
- 2Choose what comes inOnly 5-star reviews, 4 and up, or everything. Publish straight away or review first.
- 3Leave it runningWe check for new reviews on the schedule you pick: daily, or every 3, 7, 15 or 30 days.
$6/month billed yearly, or $9 month to month. Cancel any time.
Three steps, no developer
Set it up yourself, or we’ll help you do it.
Ask automatically
BCC us on receipts, connect your booking tool, or print a QR. Requests go out on WhatsApp or email.
- WhatsAppSent to +44 •• 812 · 2m agoSent
- Email requestSent to sofia@•••.com · 5m agoSent
- Table QR code12 scans todayLive
Route every answer
Every customer is invited to post on Google. Anyone with a problem can also reach your team privately, so you can make it right.
Show the proof
Approve the best feedback and publish it with one line of code. Widgets update on their own.
“Calm, clear and kind.”
SRSofía R.“Booked Sunday, seen Monday.”
DFDiego F.Explore the platform
Everything you need to collect, respond to and publish customer feedback, in one place.
One inbox for every reply
Feedback from every channel and location in one list, sorted by rating.
- Filter by rating, location or status
- Turn answers into testimonials
- Approve, reject or archive in bulk
Built for businesses with real customers
Clinics, restaurants, salons, shops and the agencies that run them.
Ask where they already chat
Send requests by email, or by WhatsApp through your own API. Every plan can also open ready-to-send WhatsApp chats.
Ask in your customers’ language
Write your feedback pages and requests in any language, so customers answer in theirs.
Private by default
Unhappy feedback is never published. Data is encrypted, kept separate for every workspace and handled under GDPR-ready agreements.
Compare every location
See which branch is slipping before it shows up on Google.
Publish anywhere
One approved quote shows up in your widgets and on your Wall of Love, text or video.
Always up to date
Widgets refresh the moment you approve a quote.
Approval inbox
Nothing goes public without a human yes.
Consent built in
Customers approve how their words are shown.
Works anywhere
One script tag. Any site, any builder.
Works with the tools you already use
Import Google reviews automatically, bring in testimonials from other platforms by CSV, send requests on WhatsApp, and embed them on any website.
From the businesses using Cuebase
Real customers, in their own words.
“At Wappie, we work closely with businesses using WhatsApp API in India, so customer feedback is a big part of what we do every day. For years, our website had the same old testimonials because keeping them updated was never easy. We wanted something more dynamic that reflected the experiences of our customers today. Cuebase made that possible. Collecting feedback, turning it into testimonials, and managing customer reviews is now much simpler, all without needing another tool. It’s been a great experience working with Cuebase, and we’re excited to finally keep our customer stories fresh and up to date!”
Wappie is a client of Trinity Code Labs, the company behind Cuebase.
“At Uttarpurush Theatre, we receive reviews on Google and across different websites, but bringing them all together isn’t always easy. Sometimes fetching reviews becomes a hassle, and many platforms are simply too expensive for a theatre like ours. Cuebase’s $9 plan makes everything much easier and more affordable. What really stood out was Sambit personally helping us set everything up. He took the time to make sure things worked smoothly, and that kind of personal support means a lot. Really appreciate the effort Sambit is putting into Cuebase. Great job!”
“People were constantly sharing their love and appreciation for our work through private messages, but bringing all those shoutouts together into a Wall of Love was surprisingly difficult, especially when you’re trying to do it with free tools. Cuebase made the whole process so much easier. Now we can collect testimonials and showcase the kind words people share about WojakStudioPro in one place. It’s simple, looks great, and makes it easy to let our community’s love speak for itself.”
Simple plans that grow with you
Free
Free forever
- 1 location, 1 seat
- 15 text testimonials, Google reviews included
- 2 video testimonials
- Up to 15 testimonials on your Wall
- 15 email requests / month
- Feedback page & Inbox
- Google reviews import (manual sync)
- Wall of Love page
- Powered by Cuebase branding
Google Reviews
Billed monthly
- Everything in Free
- Up to 200 Google reviews
- 100 email requests / month
- Auto-sync daily or every 3, 7, 15 or 30 days
- Website widgets
- Plus 15 other text testimonials
Starter
Billed monthly
- 1 location, 2 seats
- Unlimited text testimonials
- Unlimited Google reviews, auto-synced
- 5 video testimonials
- 300 email requests / month
- Unlimited WhatsApp via your own API
- Website widgets
- Remove Cuebase branding
Pro
RecommendedBilled monthly
- Everything in Starter
- Up to 5 locations, 5 seats
- Unlimited video testimonials
- 1,500 email requests / month
Tell us about your clients and we’ll put together limits and a price that fit.
- Everything in Pro
- Locations, seats and email volume sized to your clients
- Pricing agreed with you, monthly or yearly
- Help setting up your client workspaces
- Priority support
Prices in US dollars. Start on Free and upgrade when you need more — change or cancel your plan any time from Billing.
What is Cuebase?
Cuebase is customer feedback and testimonial software for small businesses, agencies and SaaS companies: it collects feedback by email and WhatsApp, invites every customer to leave a Google review, imports existing Google reviews, and publishes testimonials on a Wall of Love page and embeddable website widgets.
How much does Cuebase cost?
Cuebase has a free plan. Paid plans, billed monthly, are Google Reviews at $9/month, Starter at $19/month, Pro at $49/month. Billed yearly, the same plans work out to $6/month, $15/month, $39/month — up to 33% less.
What do I get on the $9 Google Reviews plan?
Everything in Free, plus: up to 200 Google reviews; 100 email requests / month; auto-sync daily or every 3, 7, 15 or 30 days; website widgets; plus 15 other text testimonials.
Can I cancel anytime?
Yes. Cancel from the billing portal in your dashboard whenever you like, and you won’t be charged again. Your workspace moves to the Free plan and your feedback and testimonials stay in your account, with Free’s limits.
Can I import my existing Google reviews?
Yes. Find your business, choose which reviews to import (for example only 4 and 5 stars), and they become testimonials, photos included. Free plans sync by hand; paid plans re-sync automatically, from daily to every 30 days.
Can I show testimonials on my website?
Yes. Every plan includes a hosted Wall of Love page you can link to. Paid plans add website widgets you embed with one line of code, in grid, carousel and other layouts.
How is this different from a generic review tool?
Cuebase handles the whole loop: asking, inviting reviews, catching problems privately, replying, and publishing testimonials. Most tools only do one of those.
Do customers need an account?
No. They tap a link on WhatsApp or email and answer in under a minute.
How many feedback requests can I send?
Email requests are included every month: 15 on Free, 100 on Google Reviews, 300 on Starter, 1,500 on Pro, 5,000 on Agency. On Starter and above you can also connect your own WhatsApp API (Meta, Twilio, Gupshup and others) and send unlimited WhatsApp requests. Cuebase doesn’t charge for WhatsApp; your provider bills you for the messages. Every plan can also open ready-to-send WhatsApp chats by hand.
Can I control what gets published?
Yes. Nothing goes public until you approve it, and testimonials need the customer’s consent too.
How fast can I set it up?
Most people connect Google, build a feedback page and send a first request in one sitting. If you’d like a hand, email hello@cuebase.co and we’ll set it up with you, free.
Can I use my own branding?
Yes. Your logo and colors appear on your feedback pages, Wall of Love and widgets on every plan. Starter and above remove the Cuebase branding. Custom domains aren’t available yet.
Where is my data stored?
Your data is stored with Supabase (on Amazon Web Services) in Tokyo, Japan, and the app runs on Vercel in the same region. Uploaded files are kept on Cloudflare R2 and emails are sent through Amazon SES in the US. Every provider works under a data processing agreement, with safeguards such as the EU Standard Contractual Clauses for transfers. Need a DPA for your business? Email hello@cuebase.co.
Let Cuebase do the asking
Connect Google, pick a channel, and send your first feedback request today. We’ll help you set it up.